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Log in and start tasks

  1. Go to app.onfragment.com and log in.
  2. Pick the right task queue that you need to work on today.
    Your manager may have already assigned you a task queue to work on.
  3. Here, you can check the backlog to get a view of the number of remaining tasks in this queue.
  4. Click on the big purple START button on the right to start your first task.
    This should send you to the location of the task, and display the Fragment player with buttons to Pause or Complete the task.
    The blue bar here is the Fragment embedded player. The blue bar is the Fragment embedded player

If any of these steps go wrong, please check our Troubleshooting guide.

The blue bar is the Fragment embedded player

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Checking the backlog

Once logged-in, you should see the following screen.

Screenshot 2023-08-25 at 10.23.20.png

This is your personalized task backlog.

The prio column is the order in which the tasks will be completed.

  • When new tasks are created, the order is re-computed to account for the new task
  • When another agent starts working on a task, it disappears from your backlog

You can now click on start

Screenshot 2023-08-25 at 10.41.16.png

And it should take you to your backoffice (here, an example with HubSpot)

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Demo video

InstallationIntegrations