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Fragment provides a default ticket creation interface accessible through: This interface allows manual creation of tickets with all available fields. Users can choose a creation form, and the fields to fill will change accordingly.

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Specialized forms

You can create specialized forms to fit your different processes:
  1. Create a custom form in Fragment settings with form type = creation
  2. Configure form fields set defaults, required fields, etc.
  3. Share the form link with your team or directly embed this link in your back-office.